Clinical Office Lead & Operations Coordinator

aah; Mequon (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

Advocate Health Mequon is seeking a Clinical Office Assistant to coordinate the outpatient rehabilitation clinic’s front desk and administrative workflows. This full-time role supports multiple Wisconsin locations and requires strong MS Office skills, excellent communication, and a proactive approach to service delivery.

The position involves scheduling, data entry, billing, medical records, and reports; managing invoices and co-pays, coordinating staff schedules, and assisting with HR tasks

Qualifications

• Intermed/advanced computer skills with Microsoft Office (Word, Excel, PowerPoint).
• Demonstrated project coordination skills.
• Excellent interpersonal, written, and verbal communication skills.
• Demonstrated customer service skills including service recovery.

Responsibilities

• Coordinates operational workflow of clinical office staff.
• Distributes workload and staff assignments for optimum efficiency.
• In collaboration with supervisor, maintains daily clinical office levels.
• Assists supervisor with HR responsibilities including interviewing and orientation.
• Performs Clinical Office Assistant duties: receptionist, scheduling, data entry, billing, medical records, and reports.
• Gathers, compiles, and summarizes data for supervisor's requests.
• Assists in monitoring, tracking, and analyzing data; collects insurance co-pays.
• Oversees ordering of department supplies and budget awareness.
• May travel to nearby sites as needed.

Skills

MS Office

Project coordination

Customer service

Communication

Education

High School Graduate

Job description

Advocate Health Mequon is seeking a Clinical Office Assistant to coordinate the outpatient rehabilitation clinic’s front desk and administrative workflows. This full-time role supports multiple Wisconsin locations and requires strong MS Office skills, excellent communication, and a proactive approach to service delivery.

The position involves scheduling, data entry, billing, medical records, and reports; managing invoices and co-pays, coordinating staff schedules, and assisting with HR tasks