Clinical Office Coordinator - Scheduling & Admin

massgeneralbrigham; Boston (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary within Mass General Brigham is seeking an administrative associate to support clinical service operations. The role handles scheduling, check-in/out, patient communication, and basic clerical tasks under supervision, contributing to efficient patient flow.

Responsibilities include greeting patients, answering phones, processing billing forms, and managing documents in the patient record system. Onsite work with standard 40-hour weeks in a busy clinical setting.

Qualifications

• High School Diploma or equivalent required.
• Healthcare office experience 0-1 year preferred.
• Basic proficiency with Office Suite (Word, Excel, Outlook).

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, answer telephones, and schedule inquiries.
• Process patient billing forms and scan documents to the medical record.
• Handle messages related to registrations and referrals as needed.

Skills

Office Suite

Time management

Phone etiquette

Written communication

Education

High School Diploma

Job description

Massachusetts Eye and Ear Infirmary within Mass General Brigham is seeking an administrative associate to support clinical service operations. The role handles scheduling, check-in/out, patient communication, and basic clerical tasks under supervision, contributing to efficient patient flow.

Responsibilities include greeting patients, answering phones, processing billing forms, and managing documents in the patient record system. Onsite work with standard 40-hour weeks in a busy clinical setting.