Clinical Office Coordinator, Gastroenterology

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); On-site; USD 38,000 - 52,000; Full time

Job summary

Penn Medicine, a leading academic medical center, seeks an Administrative Services Associate for the Gastroenterology GEN team at Hospital of the University of Pennsylvania. You will coordinate patient activities, triage calls, schedule appointments, surgeries, tests, and admissions, and assist with billing and correspondence.

The role requires strong communication, organization, and customer service skills, with duties spanning clinical and administrative tasks across outpatient and procedural

Qualifications

• High school diploma or GED; 2+ years medical office experience required.
• Experience in clinical office settings or healthcare customer service preferred.
• Ability to handle billing and CPT coding basics.

Responsibilities

• Greet, screen, schedule and guide patients with professionalism, even in challenging situations.
• Manage multiple calendars, schedules, travel for physicians and prepare letters as directed.
• Handle billing using CPT codes and ensure timely submission of operative reports and forms.

Skills

Customer service

Scheduling

Communication

Billing support

Education

H.S. Diploma/GED

2+ years medical office experience

Related clinical office experience

Degree may be considered in lieu

Tools

Epic

Qgenda

Job description

Penn Medicine, a leading academic medical center, seeks an Administrative Services Associate for the Gastroenterology GEN team at Hospital of the University of Pennsylvania. You will coordinate patient activities, triage calls, schedule appointments, surgeries, tests, and admissions, and assist with billing and correspondence.

The role requires strong communication, organization, and customer service skills, with duties spanning clinical and administrative tasks across outpatient and procedural