Clinical Scheduling & Admin Lead

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 42,000 - 56,000; Full time

Job summary

Penn Medicine Washington Square is seeking an Administrative Services Associate in the OB-GYN MFM PAH department. You will coordinate patient activities for outpatient visits and procedures, schedule appointments and surgeries, obtain authorizations, and assist with billing and correspondence in a busy academic clinical setting.

The role requires triage of calls, message handling, and collaboration with clinicians and staff.

Qualifications

• High school diploma or GED required.
• 2+ years medical office or healthcare customer service experience.
• Strong communication and multitasking skills.
• Experience with medical scheduling and billing processes is a plus.

Responsibilities

• Assist with triaging calls and scheduling outpatient visits.
• Process medical records, authorizations, and billing support.
• Coordinate pre-op procedures and pre-authorization steps.
• Maintain calendars and document patient interactions.

Skills

Customer service

Scheduling

Communication

Multitasking

Education

High school diploma or GED

Job description

Penn Medicine Washington Square is seeking an Administrative Services Associate in the OB-GYN MFM PAH department. You will coordinate patient activities for outpatient visits and procedures, schedule appointments and surgeries, obtain authorizations, and assist with billing and correspondence in a busy academic clinical setting.

The role requires triage of calls, message handling, and collaboration with clinicians and staff.