Clinical IT Applications Support Analyst

Good Samaritan Society; Sioux Falls (SD); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous time off

Job summary

Sanford Health is seeking an Applications Support Analyst in Sioux Falls, SD. You will perform routine healthcare information system and application support, investigate issues, resolve incidents, and assist in creating training materials.

The role requires a Bachelor's degree and at least one year of related experience, with ITIL knowledge being a plus. Excellent communication and teamwork are essential, and the company offers a robust benefits package.

Qualifications

• Bachelor's degree required in IT/Healthcare/Business or related field.
• One year of relevant experience in application support or related area is preferred.
• Information Technology knowledge and ability to learn new applications quickly.

Responsibilities

• Performs routine healthcare information system and application support.
• Resolves incidents and service requests; researches and analyzes issues.
• Creates and maintains training documentation and reports.
• Promotes a team-oriented approach and communicates effectively with stakeholders.

Skills

Verbal communication

Written communication

Team collaboration

Education

Bachelor's degree in IT/Healthcare/Business or related field

Tools

ITIL knowledge (helpful)

Job description

Sanford Health is seeking an Applications Support Analyst in Sioux Falls, SD. You will perform routine healthcare information system and application support, investigate issues, resolve incidents, and assist in creating training materials.

The role requires a Bachelor's degree and at least one year of related experience, with ITIL knowledge being a plus. Excellent communication and teamwork are essential, and the company offers a robust benefits package.