Clinical Applications Support Analyst - Ambulatory

Good Samaritan Society; Bismarck (ND); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance benefits

Generous paid time off

Job summary

Sanford Health in Bismarck, ND is seeking a full-time Clinical IT Specialist to support clinical information systems and workflows. You will gather, analyze, design, develop, test, implement, and maintain IT solutions that drive clinical decision making and reporting.

Strong problem solving, time management and communication skills are essential. Experience with EPIC and ITIL methodologies is preferred, with certification targets within six months. This role offers competitive pay and benefits.

Qualifications

• Associates degree or 3+ years clinical experience; IT experience preferred.
• ITIL knowledge and EPIC certification desirable.
• Licensure/registration as required within Sanford footprint; certification within time limits.
• IT certifications to be obtained within six months; EPIC certification per policy.
• EPIC application certification and truth to be completed within six months.

Responsibilities

• Gather, analyze, design, develop, test, implement and maintain clinical IT systems.
• Use data to support clinical decision-making and outcomes evaluation.
• Research, analyze, and recommend workflow improvements and reports.
• Provide high level customer service and teamwork in IT deliverables.
• Maintain knowledge of ITIL philosophies in daily practice.

Skills

Problem solving

Critical thinking

Time management

Prioritization

Communication skills

Microsoft Office

Customer service

Training/presentation

Education

Associates Degree in a clinical field

Three years clinical experience

Tools

ITIL

EPIC

Electronic Health Records

Job description

Careers With Purpose

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.

Facility: Bismarck Business Center
Location: Bismarck, ND
Address: 3451 N 14th St, Bismarck, ND 58503, USA
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Salary Range: $26.00 - $41.50
Pay Info: Pay starts at $26 and increases according to years of applicable experience.

Job Summary

Gather, analyze, design, develop, modify, test, implement, evaluate, and maintain clinical information technologies to support clinical practice. Use data to support clinical decision-making and identify desired outcomes. Able to research, analyze and make recommendations for application work flow improvements and create and analyze reports created using multiple reporting mechanisms. Utilize Tier Two/high level of customer service while promoting and participating in the team approach.

Possess strong problem solving and critical thinking skills, as well as excellent time management and prioritization skills. Training presentation techniques and skills. Proficient verbal and written communication skills and efficient use of Microsoft Office software. A positive attitude and superior customer service skills.

Skill level needed to become proficient in Sanford assigned applications as well as a basic knowledge of other Sanford applications. Demonstrate basic knowledge and support of Information Technology Infrastructure Library (ITIL) philosophies in daily work. Skillful in adapting to change. Adjusts to new or changing assignments, processes, and people. Identifies and considers alternative approaches to situations or problems. A willingness to maintain active knowledge in area of specialty in order to maintain current clinical practice and end user perspectives.

Qualifications

Minimum of an Associates Degree in a clinical field or at least three years of clinical experience in their specialty preferred.

Previous experience in Information Technology is preferred.

Depending upon location, be licensed/registered/certified in a clinical field within Sanford’s footprint. Information Technology (IT) certification should be obtained within six months of date of hire. IT certification must be completed within three attempts of certification testing.

Electronic Privacy Information Center (EPIC) application certification and truth should be obtained within six months of hire date. Renewal guidelines per discipline.

Benefits

Sanford offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits .

Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to [e-mail] .

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.

Req Number: R-0275413
Job Function: Information Technology
Featured: No