EHR Applications & Training Support Specialist

10000 Sanford; United States; Remote; USD 36,000 - 57,000; Full time

Job summary

Sanford Health is seeking an Applications Support Analyst to provide routine healthcare information system and application support. The role involves investigating incidents, resolving service requests, and maintaining training materials.

It also includes analyzing workflows, developing improvements, and creating reports to support business needs. Qualified candidates will have a Bachelor's degree in IT/healthcare or related field, and about one year of relevant experience.

Qualifications

• Bachelor's Degree required in IT/healthcare or related field.
• One year of relevant experience in application support, hardware or interface preferred.
• Knowledge of ITIL philosophies is helpful.

Responsibilities

• Provide routine healthcare information system and application support.
• Investigate and resolve incidents and service requests.
• Create and maintain training documentation.
• Analyze workflows and develop improvements; produce reports.

Skills

Analytical skills

Customer service

Verbal & written communication

Time management

Education

Bachelor's degree in IT/healthcare/related

Tools

ITIL knowledge

Word processing

Spreadsheets

Job description

Sanford Health is seeking an Applications Support Analyst to provide routine healthcare information system and application support. The role involves investigating incidents, resolving service requests, and maintaining training materials.

It also includes analyzing workflows, developing improvements, and creating reports to support business needs. Qualified candidates will have a Bachelor's degree in IT/healthcare or related field, and about one year of relevant experience.