Clinical Imaging Training Specialist (VISIA CRP)

Canfieldresearch; Parsippany-Troy Hills (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

401(k) match

Job summary

Canfield Scientific, Inc. is seeking a Clinical Services: Product Training Specialist to educate customers on VISIA CRP systems, onboarding, and ongoing user training. You will conduct demonstrations, deliver training programs, and create materials.

Travel to customer sites (10-15%) and collaboration with internal teams will be required to ensure customers maximize the value of their imaging and analysis solutions.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1-3 years of experience in customer training, technical support, product support, healthcare technology, or related customer-facing role.
• Strong presentation, organizational, time management, and interpersonal skills.
• Ability to explain technical concepts in a clear and understandable manner.
• Proficiency with Microsoft Office applications.
• Willingness to travel (about 10-15%) to customer sites, conferences, and training events.
• Experience training users on software, equipment, or imaging products, photography, imaging equipment, or image-based software applications.
• Basic understanding of computer hardware and software troubleshooting.
• Experience working directly with customers in a support, education, or training role.

Responsibilities

• Conduct product demonstrations for prospective and existing customers both in an individual and group setting.
• Deliver onboarding and training programs for VISIA CRP systems.
• Educate customers on equipment setup, operation, maintenance, and best practices as well as train users on image capture techniques and software workflows.
• Provide ongoing support and guidance to help customers maximize system utilization including assisting customers with routine hardware, software, and workflow questions.
• Support customer installations, software upgrades, and training sessions both remotely and on-site.
• Create and maintain training materials, reference guides, and educational resources while staying current on product updates, enhancements, and training requirements.
• Gather customer feedback and share insights with internal teams.
• Support trade shows, conferences, and customer events as needed.

Skills

Customer training

Technical support

Product training

Presentations

Interpersonal skills

Travel readiness

Education

Bachelor’s degree

Tools

VISIA CRP platform

MS Office

Job description

Canfield Scientific, Inc. is seeking a Clinical Services: Product Training Specialist to educate customers on VISIA CRP systems, onboarding, and ongoing user training. You will conduct demonstrations, deliver training programs, and create materials.

Travel to customer sites (10-15%) and collaboration with internal teams will be required to ensure customers maximize the value of their imaging and analysis solutions.