Imaging Product Training Specialist (VISIA CRP)

Imagingexcellencesymposium; Parsippany-Troy Hills (NJ); Presencial; USD 65 000 - 90 000; Tempo integral

Resumo da oferta

Canfield Scientific, Inc. is seeking a Clinical Services: Product Training Specialist to train customers on VISIA CRP imaging systems and related software. You will lead onboarding, demonstrations, and ongoing education to ensure customers maximize the value of their investment.

The role involves on-site and remote training, creating materials, and collaborating with support and product teams. A bachelor’s degree and 1–3 years of customer-training experience are required.

Qualificações

• Bachelor’s degree or equivalent combination of education and experience.
• 1–3 years in customer training, technical support or related role.
• Strong presentation, organizational, time management, and interpersonal skills.
• Ability to explain technical concepts clearly to users.
• Proficiency with Microsoft Office applications.
• Willingness to travel about 10–15% to customer sites and events.
• Experience training users on software, equipment or image-based software.
• Basic understanding of hardware/software troubleshooting.
• Experience working directly with customers in a training or support role.

Responsabilidades

• Conduct product demonstrations for customers and prospects.
• Deliver onboarding and training programs for VISIA CRP systems.
• Educate customers on equipment setup, operation, maintenance, and workflows.
• Provide ongoing support to maximize system utilization and address questions.
• Support installations, software upgrades, and training sessions remotely and on-site.
• Create and maintain training materials and guides; stay current with product updates.
• Gather customer feedback and share insights with internal teams.
• Assist with trade shows, conferences and customer events as needed.

Conhecimentos

Presentation skills

Organizational skills

Time management

Interpersonal skills

Explain technical concepts clearly

Microsoft Office

Travel (10-15%)

Training experience

Imaging equipment

Image-based software

Formação académica

Bachelor’s degree or equivalent

Ferramentas

VISIA CRP systems

Descrição da oferta de emprego

Canfield Scientific, Inc. is seeking a Clinical Services: Product Training Specialist to train customers on VISIA CRP imaging systems and related software. You will lead onboarding, demonstrations, and ongoing education to ensure customers maximize the value of their investment.

The role involves on-site and remote training, creating materials, and collaborating with support and product teams. A bachelor’s degree and 1–3 years of customer-training experience are required.