Clinical Imaging Training Specialist

Canfieldresearchgroup; Parsippany-Troy Hills (NJ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Discretionary bonus

401(k) with employer match

Job summary

Canfield Scientific, Inc. seeks a Clinical Services Product Training Specialist to guide customers through onboarding, equipment setup, and software workflows for VISIA CRP systems.

You will deliver demonstrations, create training materials, and provide ongoing education to maximize product value and ensure a positive customer experience across the journey. This role requires 1–3 years in customer training or tech support, strong communication and presentation skills, travel about 10–15% to

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 1-3 years in customer training, technical support, product support, healthcare tech, or related role.
• Strong presentation, organizational, time management, and interpersonal skills.
• Ability to explain technical concepts clearly.
• Experience training users on software, equipment, or imaging tech.
• Basic understanding of computer hardware and software troubleshooting.
• Experience working directly with customers in a support, education, or training role.

Responsibilities

• Conduct product demonstrations for prospective and existing customers both in an individual and group setting.
• Deliver onboarding and training programs for VISIA® CRP systems.
• Educate customers on equipment setup, operation, maintenance, and best practices as well as train users on image capture techniques and software workflows.
• Provide ongoing support and guidance to help customers maximize system utilization including assisting customers with routine hardware, software, and workflow questions.
• Support customer installations, software upgrades, and training sessions both remotely and on-site.
• Create and maintain training materials, reference guides, and educational resources while staying current on product updates, enhancements, and training requirements.
• Gather customer feedback and share insights with internal teams.
• Support trade shows, conferences, and customer events as needed.

Skills

Presentation

Organization

Time management

Interpersonal skills

MS Office proficiency

Willingness to travel

User training experience

Technical troubleshooting

Customer support experience

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Canfield Scientific, Inc. seeks a Clinical Services Product Training Specialist to guide customers through onboarding, equipment setup, and software workflows for VISIA CRP systems.

You will deliver demonstrations, create training materials, and provide ongoing education to maximize product value and ensure a positive customer experience across the journey. This role requires 1–3 years in customer training or tech support, strong communication and presentation skills, travel about 10–15% to