Clinical Front Desk Assistant I

University of Texas Southwestern Medical Center; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare coverage

PTO & holidays

On-site childcare

Wage merit increases

Job summary

UT Southwestern Medical Center is seeking a Clinical Staff Assistant I to support outpatient front office operations, including registration, scheduling, and patient check-in, under supervision. The role emphasizes patient-centered service and teamwork in a busy clinic.

The ideal candidate has a high school diploma or GED with customer service experience and is on track for CSA competencies within 6–12 months. This position offers comprehensive benefits and opportunities for career growth.

Qualifications

• Requires high school diploma or GED with prior customer service experience.
• Successful completion of CSA competencies within 6–12 months of hire.

Responsibilities

• Assist with front office operations including registration and scheduling.
• Deliver excellent customer service to patients and families.
• Maintain patient confidentiality per HIPAA.
• Operate Epic EMR system and stay updated on workflows.
• Collaborate with care teams to support clinic operations.
• Perform other duties as assigned.

Skills

Customer service

Communication

Education

High School Diploma or GED

CSA certification

Tools

Epic EMR

Job description

UT Southwestern Medical Center is seeking a Clinical Staff Assistant I to support outpatient front office operations, including registration, scheduling, and patient check-in, under supervision. The role emphasizes patient-centered service and teamwork in a busy clinic.

The ideal candidate has a high school diploma or GED with customer service experience and is on track for CSA competencies within 6–12 months. This position offers comprehensive benefits and opportunities for career growth.