Clinical Concierge, Surgical Oncology (Evenings/Nights)

Johns Hopkins Hospital; Washington, Baltimore (District of Columbia, MD); On-site; USD 25,000 - 29,000; Part time

Benefits offered by this job

Full medical, dental, and vision plans

Paid time off (PTO)

Tuition reimbursement for you and your

dependents

Employee Referral Bonus

Job summary

Johns Hopkins Hospital in Baltimore, MD seeks a Clinical Customer Service Rep for Surgical Oncology. This part-time, rotating-shift role (approx. 32 hours) serves as the central unit contact for patients, families, visitors, and the care team.

You will deliver professional, friendly, efficient service while supporting nurses and administrative staff with information systems. The ideal candidate has a High School Diploma or equivalent and at least 6 months in healthcare or office settings, with

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months in healthcare or office setting.
• Substantial interpersonal skills to interact with patients, families and medical staff.
• Ability to initiate and build positive relationships following Johns Hopkins Customer Service standards.
• Proficiency with Microsoft Word; presentation and spreadsheet software preferred.
• Ability to learn and incorporate clinical and administrative automated systems and software into daily work duties.

Responsibilities

• Serve as central point of contact on the care unit for patients, families, visitors and health care team.
• Provide professional, friendly and efficient daily performance of duties.
• Support Nursing and Administrative staff with information systems.
• Meet unit and department policies and procedures.

Skills

Customer service

Interpersonal skills

Microsoft Word

Data entry

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Johns Hopkins Hospital in Baltimore, MD seeks a Clinical Customer Service Rep for Surgical Oncology. This part-time, rotating-shift role (approx. 32 hours) serves as the central unit contact for patients, families, visitors, and the care team.

You will deliver professional, friendly, efficient service while supporting nurses and administrative staff with information systems. The ideal candidate has a High School Diploma or equivalent and at least 6 months in healthcare or office settings, with