Clinical Concierge MA — Urgent Care, Elevate Patient Care

MultiCare; Issaquah (WA); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Indigo Premium $2.50/hour

X-Ray Certification Premium $1.75/hour

Weekend Differential $1.25/hour

Tuition reimbursement up to $5,250

Paid time off

Job summary

Indigo Urgent Care in Issaquah, WA is seeking a Clinical Concierge Medical Assistant (MA-C) to join our team. This full-time role supports clinical tasks, patient coordination, and exceptional service in a fast-paced urgent care setting.

The position offers a 0.9 FTE schedule with day shifts (8am-8pm), competitive pay, and incentives for premium rates, weekend work, and certifications. Benefits include comprehensive health plans and tuition assistance.

Qualifications

• WA MA-C license or interim certification; BLS certification required or provided in-house.
• Minimum 1 year experience in a physician's office or medical facility preferred.
• WA MA-C license within 45 days of hire; Idaho MA-C/MA-R requirements may apply depending on location.

Responsibilities

• Collaborate with physicians, clinical staff, front office and clinic management to ensure outcomes.
• Perform a range of clinic tasks within MA-C scope, using available standards and resources.
• Advocate for ethical, patient-centered care and a safe clinic environment.
• Support a high level of patient service and clinic operations.

Skills

Patient care

Communication

Team collaboration

Education

MA-C certification (WA)

Job description

Indigo Urgent Care in Issaquah, WA is seeking a Clinical Concierge Medical Assistant (MA-C) to join our team. This full-time role supports clinical tasks, patient coordination, and exceptional service in a fast-paced urgent care setting.

The position offers a 0.9 FTE schedule with day shifts (8am-8pm), competitive pay, and incentives for premium rates, weekend work, and certifications. Benefits include comprehensive health plans and tuition assistance.