Clinic Registration & Patient Services Specialist

Henry Ford Health; Warren (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

Henry Ford Health's Warren Medical Center seeks a Clinic Service Representative to greet patients, verify insurance, and assist with registrations. You will manage cash collections and discuss financial responsibilities, while supporting clinic staff in a busy environment.

Ideal candidates bring strong interpersonal skills, multitasking ability, and solid computer know-how to maintain accurate patient charts and smooth discharge processes, ensuring top-quality patient service daily.

Qualifications

• High School Diploma or equivalent required.
• Able to perform calculations, forms, and use computer systems.
• Strong communication with patients, staff, and visitors.
• Detail-oriented with ability to multitask in a fast-paced clinic.
• Basic computer skills, including email and software navigation.
• Dependable, punctual and organized with teamwork.

Responsibilities

• Greet and check in patients with accurate registration and insurance verification.
• Handle cash collections and discuss financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service in person and by phone.
• Collaborate in a fast-paced setting, managing multiple tasks amid interruptions.
• Support clinic staff and contribute to service-excellence culture.

Skills

Interpersonal skills

Multitasking

Basic computer skills

Cash handling

Dependable & punctual

Education

High School Diploma

Job description

Henry Ford Health's Warren Medical Center seeks a Clinic Service Representative to greet patients, verify insurance, and assist with registrations. You will manage cash collections and discuss financial responsibilities, while supporting clinic staff in a busy environment.

Ideal candidates bring strong interpersonal skills, multitasking ability, and solid computer know-how to maintain accurate patient charts and smooth discharge processes, ensuring top-quality patient service daily.