Clinic Patient Services Lead

Henry Ford Health; Chesterfield (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health is seeking a Clinic Service Representative to support patient registration, reception, and discharge processes. You will verify insurance, handle cash collections, and ensure accurate chart reconciliation, contributing to service excellence.

The role requires experience with HFHS EHR, strong communication, and the ability to work in a fast-paced clinic environment. Located in Chesterfield, MI, the position is full-time with day shifts.

Qualifications

• Education: High School Diploma or GED.
• Experience as a Clinic Service Representative.
• Proficient with HFHS EHR and strong communication.
• Ability to work in a fast-paced environment and multi-task.

Responsibilities

• Handle patient registration activities including reception, check-in/out, preregistration.
• Verify insurance and collect cash.
• Reconcile charts and process patient discharge.

Skills

Communication

Interpersonal skills

Teamwork

Multitasking

Customer service

Education

High School Diploma or GED

Tools

HFHS EHR

Microsoft Office

Job description

Henry Ford Health is seeking a Clinic Service Representative to support patient registration, reception, and discharge processes. You will verify insurance, handle cash collections, and ensure accurate chart reconciliation, contributing to service excellence.

The role requires experience with HFHS EHR, strong communication, and the ability to work in a fast-paced clinic environment. Located in Chesterfield, MI, the position is full-time with day shifts.