Clinic Registration & Patient Access Specialist

SmartRecruiters, Inc.; Warren (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

Henry Ford Health in Warren is seeking a Clinic Service Representative to manage patient intake, registrations, and insurance verification at the Warren Medical Center. You will assist clinic staff and patients, handling cash discussions and ensuring a smooth check-in and check-out process.

The role emphasizes accuracy, customer service, and teamwork within a fast-paced clinic setting, contributing to high-quality patient care and a positive experience for all visitors.

Qualifications

• High School Diploma or equivalent is required.
• Ability to perform calculations, complete forms, and utilize computer information systems.
• Strong interpersonal communication with patients, staff and visitors.
• Demonstrated ability to work with detailed information and multitask in a fast-paced environment.

Responsibilities

• Greet and check in patients, ensuring accurate registration and insurance verification.
• Handle cash collections and discuss general financial responsibilities with patients.
• Reconcile patient charts and manage discharge processes efficiently.
• Provide excellent customer service to patients, visitors, and clinic staff in person and over the phone.
• Work collaboratively in a fast-paced environment, managing multiple tasks with frequent interruptions.
• Support team members and contribute to a culture of service excellence.

Skills

Interpersonal skills

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Computer information systems

Job description

Henry Ford Health in Warren is seeking a Clinic Service Representative to manage patient intake, registrations, and insurance verification at the Warren Medical Center. You will assist clinic staff and patients, handling cash discussions and ensuring a smooth check-in and check-out process.

The role emphasizes accuracy, customer service, and teamwork within a fast-paced clinic setting, contributing to high-quality patient care and a positive experience for all visitors.