Clinic Receptionist: Welcoming Front Desk with Growth & Benefits

Trinity Health Corp.; Moline (IL); On-site; USD 33,000 - 42,000; Full time

Job summary

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients, manage front desk operations, and ensure smooth patient flow.

The role involves check-in, scheduling, and handling phone calls with a professional demeanor in a fast-paced clinic environment. Responsibilities include collecting copays, updating patient demographics and insurance information in the EHR, and ensuring compliance with clinic policies.

Qualifications

• High school diploma or equivalent required.
• BLS certification within three months of hire.
• Mandatory Reporter abuse training within three months of hire.
• Must read/write in English and communicate effectively with patients and colleagues.
• Must maintain confidentiality of patient information.
• Must reflect Trinity Health values in behavior and decisions.

Responsibilities

• Greet patients and visitors and manage front desk operations.
• Check-in patients and ensure admitting processes comply with policies.
• Answer and direct phone calls as needed.
• Schedule appointments per office guidelines.
• Collect copays and deductibles at time of service and verify insurance details.
• Upload patient information to the electronic medical record and related systems.

Skills

Interpersonal skills

Communication

Customer service

Education

High school diploma or equivalent

Tools

BLS certification

Mandatory Reporter training

Job description

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients, manage front desk operations, and ensure smooth patient flow.

The role involves check-in, scheduling, and handling phone calls with a professional demeanor in a fast-paced clinic environment. Responsibilities include collecting copays, updating patient demographics and insurance information in the EHR, and ensuring compliance with clinic policies.