Clinic Receptionist & Patient Services Coordinator

Trinity Health Corp.; New Mexico; On-site; USD 30,000 - 38,000; Full time

Job summary

Trinity Health Corp. is seeking a Clinic Receptionist to warmly welcome patients and manage front desk operations. You will handle scheduling, phone inquiries, and ensure accurate patient and insurance information is captured in the Electronic Health Record system.

The role requires strong interpersonal skills, confidentiality, and adherence to Trinity Health’s mission and values. 40 hours per week in a full-time capacity, day shift, with a focus on efficient patient flow and excellent service.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
• Must maintain a high degree of confidentiality when dealing with patient information.
• Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote Trinity Health’s philosophy, mission, vision, goals, and values.

Responsibilities

• Greet patients and visitors and manage front desk duties to ensure smooth patient flow.
• Schedule appointments according to office guidelines and coordinate with clinical staff.
• Answer phone calls and direct to appropriate personnel.
• Obtain and verify patient and insurance information, collect copays and deductibles.
• Enter demographics and insurance data into the Electronic Health Record and other systems.

Skills

Interpersonal skills

Phone handling

Scheduling appointments

Front desk operations

Patient check-in

Education

High school diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Job description

Trinity Health Corp. is seeking a Clinic Receptionist to warmly welcome patients and manage front desk operations. You will handle scheduling, phone inquiries, and ensure accurate patient and insurance information is captured in the Electronic Health Record system.

The role requires strong interpersonal skills, confidentiality, and adherence to Trinity Health’s mission and values. 40 hours per week in a full-time capacity, day shift, with a focus on efficient patient flow and excellent service.