Clinic Receptionist & Patient Care Coordinator

Trinity Health Corp.; Mason City (IA); On-site; USD 21,000 - 28,000; Full time

Job summary

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients and visitors at the clinic, manage front desk duties, and ensure smooth patient flow. You will schedule appointments, collect copays, and verify insurance eligibility while maintaining confidentiality and a professional demeanor.

The role requires high school diploma, BLS certification (or within 3 months), and strong English communication. This is a full-time, on-site position in a healthcare setting.

Qualifications

• High school diploma or equivalent.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to population served within three (3) months of hire.
• Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials into the correct location in the electronic medical record.

Education

High school diploma or equivalent

Job description

Trinity Health Corp. is seeking a Clinic Receptionist to greet patients and visitors at the clinic, manage front desk duties, and ensure smooth patient flow. You will schedule appointments, collect copays, and verify insurance eligibility while maintaining confidentiality and a professional demeanor.

The role requires high school diploma, BLS certification (or within 3 months), and strong English communication. This is a full-time, on-site position in a healthcare setting.