Clinic Front Desk Specialist | Patient Care & Scheduling

Trinity Health Corp.; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Trinity Health Corp. in Des Moines, IA is hiring a Clinic Receptionist to greet patients, manage the front desk, and maintain professional patient interactions.

The role emphasizes strong interpersonal skills, accurate data entry into the Electronic Health Record, and timely handling of payments at appointment. The receptionist will check in patients, schedule appointments, answer calls, verify insurance eligibility, and uphold Trinity Health's mission and values while protecting patient

Qualifications

• Strong interpersonal and communication skills in a clinical setting.
• Ability to manage patient flow and front desk duties.
• Proficient in collecting copays and entering information into systems.

Responsibilities

• Greets patients and visitors at the clinic front desk.
• Checks in patients, ensuring efficient admitting process.
• Answers phone calls and directs them appropriately.
• Schedules appointments per guidelines.
• Obtains patient and insurance information, collects copays and deductibles.
• Inputs insurance and demographics into the electronic health record.

Skills

Interpersonal skills

Professional demeanor

Front desk operations

Phone etiquette

Education

High school diploma

BLS for Healthcare Provider

Job description

Trinity Health Corp. in Des Moines, IA is hiring a Clinic Receptionist to greet patients, manage the front desk, and maintain professional patient interactions.

The role emphasizes strong interpersonal skills, accurate data entry into the Electronic Health Record, and timely handling of payments at appointment. The receptionist will check in patients, schedule appointments, answer calls, verify insurance eligibility, and uphold Trinity Health's mission and values while protecting patient