Clinic Front Desk Specialist

Trinity Health; Silvis (IL); Presencial; USD 22.000 - 33.000; Jornada completa

Descripción de la vacante

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow. The role includes scheduling, handling phone calls, verifying insurance, and recording demographics in the EHR.

The position is full-time, day shift, with a pay range of $16.00-$24.00 per hour, depending on experience. The receptionist will collect time-of-service payments and maintain confidentiality in a patient-centered clinic environment.

Formación

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three months of hire.
• Proof of Mandatory Reporter abuse training within three months of hire.
• Must read, write, and understand English, and communicate effectively with patients and colleagues.
• Maintain confidentiality of patient information.
• Demonstrate honesty, integrity, and caring aligned with Trinity Health values.

Responsabilidades

• Check-in patients and manage admitting processes efficiently.
• Answer phones and direct calls appropriately.
• Schedule appointments per office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductibles.
• Scan/copy patient-related materials into the EHR or relevant systems.

Conocimientos

Interpersonal skills

Front desk duties

Phone handling

Educación

High school diploma or equivalent

Herramientas

EHR systems

Descripción del empleo

Trinity Health is seeking a Clinic Receptionist to greet patients and visitors, manage the front desk, and ensure smooth patient flow. The role includes scheduling, handling phone calls, verifying insurance, and recording demographics in the EHR.

The position is full-time, day shift, with a pay range of $16.00-$24.00 per hour, depending on experience. The receptionist will collect time-of-service payments and maintain confidentiality in a patient-centered clinic environment.