Clinic Receptionist: Growth, Day Shift & Benefits

Trinity Health Corp.; Des Moines (IA); On-site; USD 32,000 - 45,000; Full time

Job summary

Trinity Health Clinic in Des Moines is seeking a Clinic Receptionist to welcome patients and visitors with professionalism and empathy. You will manage front desk duties, check in patients, schedule appointments, answer calls, verify insurance, and enter demographics into the electronic health record.

Ideal candidates have a high school diploma, basic life support certification, and the ability to maintain confidentiality while upholding Trinity Health's mission and values.

Qualifications

• High school diploma or equivalent required.
• BLS for Healthcare Provider certification within 3 months of hire.
• Mandatory Reporter abuse training within 3 months of hire.
• Able to read, write and understand English and communicate effectively.
• Maintain confidentiality of patient information.
• Demonstrate honesty, integrity and caring aligned with Trinity Health values.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
• Performs patient check-in at the time of visit and ensures efficient admitting process.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information, collecting copays and deductibles.
• Copy/scan patient access materials into the EHR.

Skills

Interpersonal communication

Front desk duties

Phone handling

Data entry

Education

High school diploma or equivalent

BLS for Healthcare Provider

Mandatory Reporter abuse training

Job description

Trinity Health Clinic in Des Moines is seeking a Clinic Receptionist to welcome patients and visitors with professionalism and empathy. You will manage front desk duties, check in patients, schedule appointments, answer calls, verify insurance, and enter demographics into the electronic health record.

Ideal candidates have a high school diploma, basic life support certification, and the ability to maintain confidentiality while upholding Trinity Health's mission and values.