Clinic Receptionist: Patient Experience & Scheduling

Trinity Health Corp.; Iowa; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits package

Job summary

Trinity Health Corp. invites applications for a Clinic Receptionist at MercyOne Health System.

The receptionist greets patients, manages front desk duties, schedules appointments, handles phone calls, and collects time-of-service payments while ensuring accuracy in patient and insurance data entry within the EHR. Ideal candidates hold a high school diploma, can read, write, and communicate effectively in English, and maintain confidentiality under regulatory policies.

Qualifications

• High school diploma or equivalent required.
• Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three months of hire.
• Proof of completion of Mandatory Reporter abuse training within three months of hire.

Responsibilities

• Greets and checks in patients and visitors, ensuring efficient admitting according to clinic policies.
• Answers phone calls and directs them appropriately.
• Schedules appointments following office guidelines.
• Collects copays and deductibles at the time of service.
• Obtains and scans/copies patient and insurance information into the EHR.
• Maintains confidentiality and professional demeanor at all times.

Job description

Trinity Health Corp. invites applications for a Clinic Receptionist at MercyOne Health System.

The receptionist greets patients, manages front desk duties, schedules appointments, handles phone calls, and collects time-of-service payments while ensuring accuracy in patient and insurance data entry within the EHR. Ideal candidates hold a high school diploma, can read, write, and communicate effectively in English, and maintain confidentiality under regulatory policies.