Clinic Patient Services Coordinator - Care & Scheduling

UVA Community Health; Culpeper (VA); On-site; USD 19,286 - 31,684; Full time

Job summary

UVA Community Health in Virginia is seeking a Patient Services Coordinator III. The role supports outpatient clinic operations by scheduling and registering patients, verifying insurance eligibility, and coordinating pre-authorizations with physician offices, Utilization Review, and the Business Office.

As part of UVA Health, you will contribute to smooth patient flow, accurate data entry, and compassionate service, helping patients navigate their care journey across hospital and clinic settings.

Qualifications

• High School Diploma or GED required.
• 1 year of clerical experience in medical office setting required.
• Knowledge of basic medical terminology.
• Ability to communicate both verbally and in writing and possess a high degree of excellent customer service skills.
• Background of insurance knowledge is required for certain tasks assigned.
• Ability to comprehend insurance cards and benefit details. Ability to deal directly with the public in a professional and empathetic manner.

Responsibilities

• Schedules and registrars patients for the outpatient clinic.
• Verifies eligibility for patients and ensures all pre‑authorizations, referrals, and pre‑certifications are obtained as necessary by working closely with the physician offices, Utilization Review and Business Office Departments.
• Perform other job‑related duties as directed by the Supervisor.

Skills

Medical terminology

Customer service

Insurance knowledge

Communication skills

Education

High School Diploma or GED

Tools

Windows

Microsoft Office

Job description

UVA Community Health in Virginia is seeking a Patient Services Coordinator III. The role supports outpatient clinic operations by scheduling and registering patients, verifying insurance eligibility, and coordinating pre-authorizations with physician offices, Utilization Review, and the Business Office.

As part of UVA Health, you will contribute to smooth patient flow, accurate data entry, and compassionate service, helping patients navigate their care journey across hospital and clinic settings.