Clinic Patient Access Lead - Drive Access & Service Excellence

Blessing-Health-Syste; Quincy (IL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Retirement matching

Paid time off

Wellness center access

Educational assistance

Job summary

Blessing Health System is seeking a Clinic Patient Access Supervisor to oversee daily operations across clinic access points. You will ensure staffing efficiency, registration accuracy, and strong patient experiences while collaborating with leadership to meet goals.

This exempt role requires healthcare familiarity, strong communication, and the ability to cover shifts as needed. On-site work in the clinic setting with opportunities for professional development.

Qualifications

• Associate's degree in Health Care or related field or 1 year of Patient Access/related clinic experience.
• Extensive knowledge of registration, scheduling, and point of service collections.
• Computer literacy with Word, Excel, PowerPoint and other Office products.
• Excellent written and verbal communication skills.
• Excellent customer service and problem-solving abilities.
• Strong interpersonal skills and ability to maintain confidentiality.
• Complete Medical Terminology course within one year of hire.

Responsibilities

• Supervise day-to-day activities of all assigned Clinic Patient Access areas.
• Evaluate department for efficient staff utilization and resource use.
• Maintain productivity, access to care, registration quality, and patient experience metrics.
• Collaborate with Clinic Leadership, Revenue Cycle, and Patient Access leadership.
• Provide staffing coverage across positions and shifts as needed.

Skills

Registration & Scheduling

POS Collections

MS Word

MS Excel

MS PowerPoint

Communication skills

Customer service

Problem solving

On-call

Confidentiality

Education

Associate's degree in Health Care or related field

Bachelor's Degree in Health Care, Business, or related field (preferred)

Medical Terminology course

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Blessing Health System is seeking a Clinic Patient Access Supervisor to oversee daily operations across clinic access points. You will ensure staffing efficiency, registration accuracy, and strong patient experiences while collaborating with leadership to meet goals.

This exempt role requires healthcare familiarity, strong communication, and the ability to cover shifts as needed. On-site work in the clinic setting with opportunities for professional development.