Lead Medical Support Assistant, Clinic Administration

US-Department-of-Veterans-Affair; McAllen (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

The US Department of Veterans Affairs seeks a Supervisory Medical Support Assistant within the Health Administration Service (HAS) of the VATVCBHCS. This role focuses on leadership of patient support staff and ensuring efficient administrative workflows in outpatient settings.

Strong supervisory, budgeting, and staff development skills are essential, along with ability to coordinate training and ensure policy compliance.

Qualifications

• Experience in supervising patient support staff in a clinic setting.
• Ability to manage administrative and supervisory duties for a team.
• Proven customer service and interpersonal skills with internal and external customers.
• Experience in briefing, orientations, and staff development in a patient support setting.
• Ability to manage fiscal matters and forecast resources and equipment needs.

Responsibilities

• Provide the full range of administrative and supervisory duties for subordinate staff.
• Assign work, conduct performance evaluations, and support staff advancement.
• Collaborate and communicate to ensure quality and continuity of care under VA policies.

Skills

Staff supervision

Administrative duties

Budget forecasting

Customer service

Training / staff development

Education

High School diploma

Job description

The US Department of Veterans Affairs seeks a Supervisory Medical Support Assistant within the Health Administration Service (HAS) of the VATVCBHCS. This role focuses on leadership of patient support staff and ensuring efficient administrative workflows in outpatient settings.

Strong supervisory, budgeting, and staff development skills are essential, along with ability to coordinate training and ensure policy compliance.