Outpatient Medical Support Assistant – Team Care

U.S. Department of Veterans Affairs; Sioux Falls (SD); On-site; USD 38,000 - 62,000; Full time

Job summary

The United States Department of Veterans Affairs is seeking a Medical Support Assistant to provide essential administrative support for one or more outpatient clinics. The role emphasizes accurate appointment management, coordination of information between professional staff, patients, and caregivers, and adherence to privacy rules.

The MSA will handle scheduling, check-in/check-out, and processing of messages and orders, supporting clinical colleagues in care delivery.

Responsibilities

• Provide medical administrative support to outpatient clinics.
• Manage appointment scheduling, check-in/out, and cancellations.
• Coordinate information between staff, patients, and caregivers while maintaining privacy rules.
• Assist with review and disposition of provider orders and messages in electronic systems.

Job description

The United States Department of Veterans Affairs is seeking a Medical Support Assistant to provide essential administrative support for one or more outpatient clinics. The role emphasizes accurate appointment management, coordination of information between professional staff, patients, and caregivers, and adherence to privacy rules.

The MSA will handle scheduling, check-in/check-out, and processing of messages and orders, supporting clinical colleagues in care delivery.