Clinic Operations Supervisor

UMass Memorial Health; Barre (MA); On-site; USD 58,000 - 104,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health in Barre is seeking a Clinic Operations Supervisor to manage daily administrative functions, staffing, supplies, and patient flow across the clinic. You will coordinate patient registrations, scheduling of procedures, and collaboration with admitting, the OR, and diagnostic services to ensure high-quality patient care and service levels.

Qualifications include an associates degree and 3+ years in medical administration; leadership experience and strong communication and

Qualifications

• Three (3) or more years of medical administrative office experience
• Demonstrated Leadership experience
• Excellent oral and written communication skills
• Proficient in relevant computer software

Responsibilities

• Assures efficient daily clinic operations, staffing, supplies, workflow and productivity.
• Registers patients and schedules procedures, coordinating with OR, admitting and imaging.
• Monitors scheduling quality and participates in performance improvement initiatives.
• Maximizes session time by optimizing daily schedules for patient volume.
• Monitors workflow and takes corrective action for efficient operations.
• Ensures accurate patient registrations and updated physician schedules.
• Oversees patient co-pay collection and department payroll in Kronos.
• Maintains inventory and coordinates with purchasing and vendors.
• Collaborates with management and departments to resolve issues.
• Creates a team-focused environment and conducts staff meetings.
• Ensures greeting of patients and visitors, delivering quality service.
• Supports billing, on-site charge entry, co-pay collection and cash deposits.
• Maintains medical records setup, filing and confidentiality.

Skills

Medical admin experience

Leadership experience

Strong communication

Computer skills

Education

Associates Degree in related field or equivalent experience

Job description

UMass Memorial Health in Barre is seeking a Clinic Operations Supervisor to manage daily administrative functions, staffing, supplies, and patient flow across the clinic. You will coordinate patient registrations, scheduling of procedures, and collaboration with admitting, the OR, and diagnostic services to ensure high-quality patient care and service levels.

Qualifications include an associates degree and 3+ years in medical administration; leadership experience and strong communication and