Pediatric Clinic Operations Supervisor

Spaulding Hospital - Boston and Cambridge; Foxborough (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a Support Operations Supervisor for the Pediatric Clinics in Sandwich and Foxborough. The role involves supervising administrative staff and ensuring efficient operations across sites.

The position requires a Bachelor's degree in Business Administration or related field, with 3–5 years of admin experience, 2–3 years in medical office settings, and 1–2 years of supervisory experience preferred. Travel between sites is required.

Qualifications

• Bachelor's degree required.
• Administrative experience 3-5 years required and Medical Office/Hospital/Managed Care Experience 2-3 years required and Supervisory Experience 1-2 years preferred.

Responsibilities

• Supervise and guide a team of administrative support staff, providing direction, coaching, and support.
• Oversee and coordinate calendars, scheduling appointments, meetings, travel, and records.
• Continuously assess and improve administrative processes to enhance efficiency, productivity, and quality.
• Identify opportunities for automation, standardization, or streamlining of administrative tasks.
• Serve as a liaison between the admin team and other departments.
• Provide training, orientation, and professional development opportunities to staff.

Skills

Administrative supervision

Organization & time management

Communication skills

Problem solving

Multitasking

Education

Bachelor's Degree in Business Administration

Job description

Mass General Brigham is seeking a Support Operations Supervisor for the Pediatric Clinics in Sandwich and Foxborough. The role involves supervising administrative staff and ensuring efficient operations across sites.

The position requires a Bachelor's degree in Business Administration or related field, with 3–5 years of admin experience, 2–3 years in medical office settings, and 1–2 years of supervisory experience preferred. Travel between sites is required.