Ambulatory Clinic Operations Supervisor

UMass Memorial Medical Group; Barre (MA); On-site; USD 58,000 - 104,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking a Supervisor L to oversee ambulatory clinic operations at the Barre Health Center. The role ensures efficient patient registration, scheduling and billing support while coordinating staff and resources to maintain smooth clinic flow.

Reporting to the Manager, Ambulatory Operations, you will supervise clerical and clinical staff, manage daily schedules and contribute to service quality and patient care.

Responsibilities

• Oversee the efficient daily clinic operations, staffing, supplies, workflow and productivity.
• Ensure patient registration and scheduling of procedures for inpatients and outpatients.
• Monitor scheduling quality and participate in department performance improvement initiatives.
• Maximize session time utilization and monitor workflow to maintain efficient operations.
• Coordinate with hospital departments to ensure accurate physician schedules and patient flow.
• Oversee billing support processes, co-pay collection, and weekly Kronos payroll.
• Maintain liaison with multiple departments to resolve administrative issues and ensure quality patient care.

Job description

UMass Memorial Health is seeking a Supervisor L to oversee ambulatory clinic operations at the Barre Health Center. The role ensures efficient patient registration, scheduling and billing support while coordinating staff and resources to maintain smooth clinic flow.

Reporting to the Manager, Ambulatory Operations, you will supervise clerical and clinical staff, manage daily schedules and contribute to service quality and patient care.