Clinic Operations Specialist

Children's National Hospital; Pittsburgh (Allegheny County); On-site; USD 43,000 - 85,000; Full time

Job summary

Children’s National Hospital is seeking a Clinic Operations Representative to provide patient services and administrative support in a busy ambulatory setting. You will interact with families, physicians, and staff, ensuring accurate scheduling, registration, and communication throughout the visit.

The role requires navigating multiple systems, collecting demographics and insurance details, and adhering to compliance policies.

Qualifications

• High School Diploma or GED required.
• 1 year experience billing, patient registration, scheduling, medical insurance verification, insurance screening.
• Typing minimum 35 words per minute.

Responsibilities

• Demonstrate scheduling accuracy for the department using the scheduling system.
• Complete online registration with parent/guardian in a courteous manner.
• Collect and verify demographic and insurance information; update systems.
• Reschedule missed appointments and coordinate follow-ups at checkout.
• Greet patients/parents; verify department policy for data entry.

Skills

Broad clinic knowledge

Customer service

Computer literacy

Microsoft Office

Typing 35 wpm

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Children’s National Hospital is seeking a Clinic Operations Representative to provide patient services and administrative support in a busy ambulatory setting. You will interact with families, physicians, and staff, ensuring accurate scheduling, registration, and communication throughout the visit.

The role requires navigating multiple systems, collecting demographics and insurance details, and adhering to compliance policies.