Clinic Operations & Scheduling Assistant

10 Children's Healthcare of Atlanta, Inc.; United States; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits

Best place to work

Job summary

Children’s Healthcare of Atlanta is seeking an administrative professional to support physician operations and patient scheduling in a busy clinic.

You will manage schedules in Epic, coordinate with clinical teams, handle inquiries, and prepare meeting materials to ensure smooth patient access and care. This role requires at least one year of administrative experience and a Bachelor’s degree in Business or Healthcare, plus proficiency with Microsoft Office.

Qualifications

• One year of administrative or office management experience (physician office preferred).
• Bachelor’s degree in Business, Healthcare, or related field required.
• High school diploma or equivalent acceptable.

Responsibilities

• Serves as primary contact and resource for patient appointment scheduling.
• Maintains provider and resource schedules through Epic and other tools.
• Coordinates with clinical teams to ensure information and resources for patient care.
• Reviews Epic InBasket messages, emails, and phone calls related to scheduling and patient access.
• Optimizes schedule utilization by monitoring recalls, wait lists, and referrals.
• Performs general admin duties: correspondence, filing, photocopying, and meeting coordination.
• Orders and stocks supplies and supports documentation, credentialing, and timekeeping as needed.

Skills

Communication

Organization

Customer service

Interpersonal skills

Education

Bachelor’s degree in Business, Healthcare, or related field

High school diploma or equivalent

Tools

Microsoft Office

Job description

Children’s Healthcare of Atlanta is seeking an administrative professional to support physician operations and patient scheduling in a busy clinic.

You will manage schedules in Epic, coordinate with clinical teams, handle inquiries, and prepare meeting materials to ensure smooth patient access and care. This role requires at least one year of administrative experience and a Bachelor’s degree in Business or Healthcare, plus proficiency with Microsoft Office.