Clinic Practice Operations Specialist

Children's Healthcare of Atlanta; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide support to clinic management. This role emphasizes efficient operations and safe, quality patient care.

Responsibilities include payroll, HR processes, scheduling, reviewing inquiries via EPIC, maintaining reports, and supporting revenue cycle tasks. Strong communication and MS Office skills are essential.

Qualifications

• Two years of experience in administrative or office management role.
• Bachelor’s degree in business, healthcare, or related field.
• Knowledge of medical terminology.
• Administrative experience in healthcare or physician practice setting.
• Knowledge of electronic medical records (EMR).

Responsibilities

• Performs and/or supervises physician practice administrative duties such as payroll, HR processes and paperwork, calendars, scheduling, reports and updating tools.
• Reviews and responds to provider/customer inquiries via EPIC in-basket messages, emails, and phone calls.
• Monitors practice/provider operations workflow including no show rates and scheduling disruptions.
• Supports practice by the coordination and maintenance of office supplies/equipment.
• Participates in process improvement initiatives to achieve practice or clinic goals.
• Creates standard and adhoc departmental reports by compiling and reviewing information from multiple resources.
• Manages resource and revenue cycle functions including insurance verification, authorization, coding, charge entry, and denials reduction.

Skills

Verbal and written communication

Organizational skills

Customer service

Interpersonal skills

Typing 45 wpm

Medical terminology

Education

Bachelor’s degree in business, healthcare, or related field

Associates degree or high school diploma with 3 years related physician practice experience

Tools

Microsoft Office

EPIC/EMR systems

Job description

Children’s Healthcare of Atlanta is seeking an experienced administrative professional to coordinate physician practice operations and provide support to clinic management. This role emphasizes efficient operations and safe, quality patient care.

Responsibilities include payroll, HR processes, scheduling, reviewing inquiries via EPIC, maintaining reports, and supporting revenue cycle tasks. Strong communication and MS Office skills are essential.