Clinic Operations & Patient Care Manager

UAB Medical West Hospital; McCalla (AL); On-site; USD 52,000 - 72,000; Full time

Job summary

UAB Medical West Hospital in Alabama seeks an experienced Clinic Office Manager to oversee day-to-day clinic operations, staff coordination, and patient flow optimization. The role requires coordinating purchasing, staffing, and regulatory compliance while maintaining high service standards.

The ideal candidate will have prior medical office management experience, strong organizational skills, and the ability to collaborate with executives to improve clinic performance.

Qualifications

• Requires high school diploma or GED; prior medical office and management experience preferred.
• Strong organizational and communication skills.
• Ability to coordinate with departments and staff.

Responsibilities

• Approves and coordinates all ordering and receiving of medical supplies and medications.
• Works to ensure that the patient flow is expedited timely and smoothly.
• Advises the Director of Clinic Integration of any problems or changes that occur.
• Documents and reports the clinic staffing needs to the Director of Clinic Integration.
• Assists in resolving patient complaints or problems.
• Acts as liaison between purchasing department and the clinic.
• Works with the Director of Clinic Integration and COO on improvements for the clinic.
• Assists with performance evaluations for clinic employees.
• Communicates information to clinic staff from leadership.
• Responsible for hiring and training of new employees.
• Uses the AIDET principles with each patient encounter.
• Demonstrates knowledge of The Joint Commission requirements and other regulatory agencies daily.
• Performs other duties as assigned.

Skills

Medical office management

Education

High school diploma or GED

Job description

UAB Medical West Hospital in Alabama seeks an experienced Clinic Office Manager to oversee day-to-day clinic operations, staff coordination, and patient flow optimization. The role requires coordinating purchasing, staffing, and regulatory compliance while maintaining high service standards.

The ideal candidate will have prior medical office management experience, strong organizational skills, and the ability to collaborate with executives to improve clinic performance.