Clinic Operations Manager

Share Medical Center; Alva (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Share Medical Center is seeking a Clinic Manager to oversee daily operations across West End Clinic, Downtown Clinic, and Urgent Care, ensuring efficient patient flow and high-quality care. You will supervise staff, coordinate schedules, and collaborate with the Clinic Director to align with policies and improve performance.

The role emphasizes data-informed operations, patient-centered service, and regulatory compliance, including HIPAA, with opportunities to coach staff and drive improvements

Qualifications

• Minimum 3–5 years of healthcare experience.
• Bachelor’s degree in healthcare administration, business administration, nursing, or related field preferred.
• Prior supervisory or leadership experience preferred.
• Experience in clinic or ambulatory healthcare operations preferred.

Responsibilities

• Oversee daily clinic operations to ensure efficient patient flow and service delivery.
• Coordinate staffing schedules to ensure appropriate coverage for clinic operations.
• Monitor clinic workflows and implement improvements to increase efficiency.
• Collaborate with providers and staff to address operational challenges.
• Ensure clinic operations align with organizational policies and procedures.
• Supervise clinic staff including nursing, clinical support staff, and front office personnel.
• Conduct performance evaluations and provide coaching and development opportunities.
• Address staff concerns and performance issues in collaboration with the Clinic Director.
• Foster a positive team environment and promote a culture of accountability and patient-centered care.
• Monitor appointment scheduling to ensure timely patient access to care.
• Ensure follow-up appointments are scheduled prior to patient departure.
• Monitor patient satisfaction feedback and work with staff to improve the patient experience.
• Oversee referral coordination processes to ensure timely completion of referrals and prior authorizations and monitor turnaround times.
• Collaborate with providers and staff to ensure ordered services are scheduled appropriately.
• Support efforts to retain patient services within the organization when appropriate.
• Monitor clinic operational indicators including visit volumes, scheduling utilization, and workflow efficiency.
• Assist the Clinic Director in identifying opportunities to improve clinic operations and performance.
• Participate in meetings related to clinic performance, staff communication, and operational improvements.
• Maintain compliance with privacy and security standards including HIPAA regulations.
• Support quality improvement initiatives and regulatory reporting requirements as directed by the Clinic Director.

Skills

Leadership

Communication

Workflow coordination

Organizational skills

Data analysis

Conflict resolution

Professionalism & confidentiality

Healthcare workflows

Patient-centered service culture

EHR proficiency

Education

Bachelor's degree in healthcare administration or related field

Job description

Share Medical Center is seeking a Clinic Manager to oversee daily operations across West End Clinic, Downtown Clinic, and Urgent Care, ensuring efficient patient flow and high-quality care. You will supervise staff, coordinate schedules, and collaborate with the Clinic Director to align with policies and improve performance.

The role emphasizes data-informed operations, patient-centered service, and regulatory compliance, including HIPAA, with opportunities to coach staff and drive improvements