Clinic Operations Manager | Scheduling & Team Support

Helping Hands Family - Autism Services; Bensalem Township (Bucks County); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO, Paid holidays, and paid family-le

Paid employee referral program

Opportunities for career advancement

Job summary

Helping Hands Family is seeking an Office Manager to oversee day-to-day operations of the clinic, coordinating scheduling, staff workload, and front-desk activities to ensure smooth operations and top-tier client service.

The role supports the Clinical Director, drives workflow improvements, and coordinates onboarding, attendance, and performance discussions. This full-time position offers competitive pay $24-30/hr and benefits.

Qualifications

• Bachelor’s degree in healthcare, business administration, or other business-related field.
• 3 years of progressive leadership responsibilities with experience in a healthcare facility/clinic.
• Previous supervisory experience preferred in registration or clinic operations.
• Knowledge of basic customer service principles and practices.
• Thorough knowledge of computer systems, including previous experience using a client or medical database.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology.
• Familiarity with and/or the ability to learn ABA terminology.
• Ability to deliver high level of customer service.
• Must be a team player and be able to communicate with individuals at all levels of the organization.
• Strong organizational skills.

Responsibilities

• Oversee day-to-day clinic operations and coordinate staff schedules to ensure full coverage.
• Handle front desk activities including greeting visitors and managing communications.
• Collaborate with scheduling to optimize client and staff schedules.
• Organize and facilitate monthly team meetings and coordinate workflow changes.
• Manage attendance and onboarding/offboarding logistics.
• Perform additional duties as assigned.

Skills

Leadership experience

Medical terminology

ABA terminology

Communication skills

Computer systems knowledge

Customer service basics

Team collaboration

Education

Bachelor’s degree in healthcare, business administration, or other business-related field

Tools

Medical database software

Job description

Helping Hands Family is seeking an Office Manager to oversee day-to-day operations of the clinic, coordinating scheduling, staff workload, and front-desk activities to ensure smooth operations and top-tier client service.

The role supports the Clinical Director, drives workflow improvements, and coordinates onboarding, attendance, and performance discussions. This full-time position offers competitive pay $24-30/hr and benefits.