Clinic Operations Lead: Scheduling & Team Support

Helping Hands Family; Pennsylvania; On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

401k with match

Short & long term disability

PTO

Paid holidays

Paid family leave

Paid employee referral program

Opportunities for career advancement

HHFCORP

Job summary

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, plan and distribute workload, and maintain high customer satisfaction. You will coordinate policies, support the Clinical Director, and assist with performance discussions.

The role requires leadership in a healthcare setting and a focus on efficient scheduling and team collaboration. This on-site position offers a competitive hourly wage, 401k with match, disability coverage, PTO, holidays, and career growth

Qualifications

• Bachelor’s degree in healthcare, business administration, or related field.
• 3 years of progressive leadership responsibilities in a healthcare facility/clinic.
• Supervisory experience preferred in registration or clinic operations.
• Knowledge of basic customer service principles.
• Familiarity with ABA terminology.
• Excellent verbal and written communication.
• Strong organizational and team collaboration skills.
• Ability to lift up to 25 pounds on site.

Responsibilities

• Operational Management and Staff Coordination: supervise daily operations and staff schedules.
• Customer and Client Service: greet visitors, manage inquiries and phone communications.
• Scheduling and Resource Allocation: optimize client and staff schedules.
• Meeting and Workflow Coordination: organize monthly team meetings and workflow changes.
• Team Member Administration: manage attendance, onboarding, and equipment return.
• Additional duties as assigned.

Skills

Detail-oriented

Highly organized

Leadership

Staff coordination

Scheduling

Customer service

Communication skills

Team player

ABA terminology knowledge

Physical stamina

Education

Bachelor’s degree in healthcare, business administration, or related field

Tools

Medical database

Computer systems

Job description

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, plan and distribute workload, and maintain high customer satisfaction. You will coordinate policies, support the Clinical Director, and assist with performance discussions.

The role requires leadership in a healthcare setting and a focus on efficient scheduling and team collaboration. This on-site position offers a competitive hourly wage, 401k with match, disability coverage, PTO, holidays, and career growth