Clinic Operations Lead — Scheduling, Teams & Client Care

Helping Hands Family; Bensalem Township (Bucks County); Sur place; USD 33 000 - 41 000; Plein temps

Avantages offerts par ce poste

Hourly pay: $24–$30 per hour

401k with match

Disability insurance (short & long)

PTO, holidays, and family leave

Employee referral program

Career advancement opportunities

Résumé du poste

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, plan workloads, and coordinate staff schedules ensuring smooth operation and high customer satisfaction. The role supports the Clinical Director and ensures compliance with company standards.

Responsibilities include coordinating front desk activities, onboarding and offboarding logistics, and organizing monthly team meetings with workflow changes.

Qualifications

• Bachelor’s degree in healthcare, business administration, or other business-related field.

Responsabilités

• Supervise daily operations and coordinate staff schedules to ensure full coverage.

Formation

Bachelor’s degree in healthcare, business administration, or other business-related field

3 years of progressive leadership responsibilities with experience in a healthcare facility/clinic

Previous supervisory experience in registration or clinic operations

Knowledge of basic customer service principles and practices

Knowledge of medical terminology

Familiarity with and/or the ability to learn ABA terminology

Ability to deliver high level of customer service

Team player with ability to communicate across levels of the organization

Strong organizational skills

Description du poste

Helping Hands Family seeks an Office Manager to oversee day-to-day clinic operations, plan workloads, and coordinate staff schedules ensuring smooth operation and high customer satisfaction. The role supports the Clinical Director and ensures compliance with company standards.

Responsibilities include coordinating front desk activities, onboarding and offboarding logistics, and organizing monthly team meetings with workflow changes.