Clinic Operations Manager - Healthcare Scheduling & Growth

Legacy Community Health; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Medical, Dental, Vision & Life

403(b) Retirement Plan with Company 
&

Flexible Spending Account (FSA)

Short-Term & Long-Term Disability

HSA? Not listed

Job summary

Legacy Community Health seeks an Operations Manager to lead support staff, optimize clinic workflows, and strengthen patient access across sites in Houston. You will supervise staff, manage PTO, provide EPIC/EHRS training, and collaborate with leadership to drive service line improvements.

The role emphasizes data-driven oversight, monthly leadership participation, and coordinating with providers and BI to ensure efficient operations and high-quality patient experiences.

Qualifications

• High School Diploma or equivalent required.
• Certifications/licenses as applicable to area of responsibility.
• Three years of healthcare or service industry experience.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Directly supervise support staff and enforce department policies.
• Manage all work schedules for staff, PTO, and leave; enforce attendance policy.
• Provide EPIC and EHRS support and ongoing training for staff.
• Improve patient access and scheduling workflows; manage wait lists as needed.
• Collaborate with leadership and BI to develop reports for service lines.
• Participate in interviews, hiring, and performance reviews; coach staff.

Skills

EHRS proficiency

Excellent communication

Multitasking

Organizational skills

Discretion with PHI

Education

High School Diploma or equivalent

Certifications/licenses as applicable

Tools

EHRS system

Job description

Legacy Community Health seeks an Operations Manager to lead support staff, optimize clinic workflows, and strengthen patient access across sites in Houston. You will supervise staff, manage PTO, provide EPIC/EHRS training, and collaborate with leadership to drive service line improvements.

The role emphasizes data-driven oversight, monthly leadership participation, and coordinating with providers and BI to ensure efficient operations and high-quality patient experiences.