Senior Clinic Operations Manager

Houston Methodist; Houston (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Houston Methodist is seeking a Senior Practice Manager to independently manage and coordinate complex delivery of care within a large, multi-physician practice. The role oversees front desk, business transactions, clinical support, compliance, safety, and customer service, aiming to maximize revenue through efficient, compliant operations.

The position requires leadership across staff, budgeting, staffing, coaching, and policy implementation to ensure a safe and effective work environment and

Qualifications

• Five years of clinical healthcare experience, of which at least two years must have been in a managerial role.
• High School diploma or equivalent education required.
• Preferred: Practice Management Certification.

Responsibilities

• Manages daily work activities of department staff and supervises front desk, business, clinical support, and safety functions.
• Oversees staffing decisions, budget compliance, and policy development to ensure safe and effective operations.
• Coaches and counsels employees on performance and fosters ongoing staff development and engagement.
• Improves patient flow, service quality, and customer satisfaction while ensuring regulatory compliance.

Skills

Customer service focus

Communication skills

Leadership

Staffing decisions

Teambuilding

Problem solving

Adaptability

Education

High School diploma or equivalent education

Job description

Houston Methodist is seeking a Senior Practice Manager to independently manage and coordinate complex delivery of care within a large, multi-physician practice. The role oversees front desk, business transactions, clinical support, compliance, safety, and customer service, aiming to maximize revenue through efficient, compliant operations.

The position requires leadership across staff, budgeting, staffing, coaching, and policy implementation to ensure a safe and effective work environment and