Clinic Operations Manager

Advocate Health; Neenah (WI); On-site; USD 50,000 - 73,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Defined contribution retirement plans

Educational Assistance Program

Job summary

Advocate Health in Wisconsin, Neenah, seeks an experienced operations manager within our General Administration team. This salaried role oversees day-to-day non-physician staff activities, billing, records, HR tasks, and process improvements to support the medical group’s productivity.

Typical schedule is Monday–Friday 7:00 a.m.–5:00 p.m., with flexibility based on operational needs; full-time benefits eligible; bachelor's in health care administration and 3 years in a medical practice required.

Qualifications

• Bachelor’s Degree in Health Care Administration or related field.
• Typically 3 years of experience in a similar medical practice setting.
• Knowledge of physician billing, accounting and general medical office procedures.
• Strong leadership, communication, and organizational skills.

Responsibilities

• Supervises the day-to-day activities of non-physician staff, ensuring productivity and revising operational procedures as needed.
• Oversee all functions of the medical group including reception, scheduling, patient service areas, accounting, medical records, transcription, and information systems; establish/update policies and procedures.
• Schedules non-physician staff to ensure proper deployment among offices.
• Acts as liaison between non-physician staff and physicians to ensure effective service for patients.
• Maintains effective working relationships with group physicians.
• Oversees accounts payable processing, including payment requests, approvals and timely payments.
• Performs HR responsibilities for staff including coaching, performance reviews, hiring, compensation changes, promotions, corrective actions, and terminations.
• Adheres to the organization’s Code of Ethical Conduct and ensures compliance by supervised staff.

Skills

Staff supervision

Leadership

Medical billing

Office administration

Education

Bachelor's Degree in Health Care Administration

Job description

Advocate Health in Wisconsin, Neenah, seeks an experienced operations manager within our General Administration team. This salaried role oversees day-to-day non-physician staff activities, billing, records, HR tasks, and process improvements to support the medical group’s productivity.

Typical schedule is Monday–Friday 7:00 a.m.–5:00 p.m., with flexibility based on operational needs; full-time benefits eligible; bachelor's in health care administration and 3 years in a medical practice required.