Clinic Operations Leader — Primary & Specialty Care

UCLA Health and David Geffen School of Medicine; Los Angeles (CA); On-site; USD 43,000 - 86,000; Full time

Job summary

UCLA Health and David Geffen School of Medicine seeks a Team Leader to coordinate clinic staff, support patient flow from registration to discharge, and collaborate with faculty and residents to enhance patient care and patient satisfaction.

The role focuses on maintaining efficient outpatient operations, supporting resident education, and providing a positive patient experience in a high-volume clinic.

Qualifications

• Supervisory experience and team-building skills required.
• Knowledge of medical insurance plans and coverage is needed.
• Experience with Epic CareConnect systems for online tasks (scheduling, registrations, lab results).
• Knowledge of medical terminology.
• Ability to maintain Charge Worklist in CareConnect and Charge Document Reconciliation.

Responsibilities

• Coordinate activities of staff supporting the clinic.
• Support high-quality patient care, resident education, and patient satisfaction.
• Assist with coordination of patient flow from registration through discharge.
• Contribute to efficient outpatient operations and positive patient experiences.

Skills

Team-building skills

Supervisory experience

CareConnect/EPIC familiarity

Medical terminology

Attention to patient flow

Diplomatic communication

Prioritization

Team player

Typing speed

High-volume patient interaction

Tools

Epic CareConnect

Job description

UCLA Health and David Geffen School of Medicine seeks a Team Leader to coordinate clinic staff, support patient flow from registration to discharge, and collaborate with faculty and residents to enhance patient care and patient satisfaction.

The role focuses on maintaining efficient outpatient operations, supporting resident education, and providing a positive patient experience in a high-volume clinic.