Clinic Operations Leader: Patient Care & Safety

CenterWell Certified Healthcare Corp.; Peoria (AZ); On-site; USD 71,000 - 98,000; Full time

Benefits offered by this job

Bonus incentive plan

Medical, dental and vision benefits

Job summary

CenterWell Senior Primary Care is seeking a Center Administrator to run a safe, reliable clinic focused on high-quality patient care and excellent experiences. You will orchestrate front office, clinical teams, and providers onsite, reporting to the Associate Operations Director.

You will drive clinic rhythm, ensure on-time starts, lead daily huddles, and use real-time reports to improve clinical quality and financial stewardship.

Qualifications

• Knowledge of clinic operations and patient care workflows.
• Experience coaching and developing clinical/administrative staff.
• Ability to translate data into actionable improvements.

Responsibilities

• Daily flow management: lead morning huddles and manage real-time escalations to maintain clinic rhythm.
• Quality and safety oversight: 5S walks and vaccine cold-chain & sterilization logs.
• People leadership: weekly one-to-ones, scheduling, competency sign-offs.
• Administrative excellence: manage inbox aging, purchasing, waste reduction, and POS collections.
• Patient experience: own service recovery and resolve patient concerns the same day.

Skills

Clinic operations

Staff coaching

Data-driven decisions

Budget management

Conflict resolution

Patient communication

Process improvement

Compliance knowledge

Education

Bachelor's degree in healthcare administration or related field

Tools

EMR systems

Report dashboards

Job description

CenterWell Senior Primary Care is seeking a Center Administrator to run a safe, reliable clinic focused on high-quality patient care and excellent experiences. You will orchestrate front office, clinical teams, and providers onsite, reporting to the Associate Operations Director.

You will drive clinic rhythm, ensure on-time starts, lead daily huddles, and use real-time reports to improve clinical quality and financial stewardship.