Clinic Operations Lead — Training, Billing & Quality

10100 Children's Hospital; United States; On-site; USD 46,000 - 77,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) plan

Job summary

Children's National Hospital in the United States is seeking a Clinical Office Operations Coordinator to coordinate clinic operations, scheduling, staffing and revenue capture. You will supervise staff, mentor team members, and support patient flow and service quality in a small clinic setting.

The role emphasizes customer service, staff development, and adherence to fiscal goals while maintaining high patient satisfaction. Experience in medical terminology and CPT/ICD coding is valued.

Qualifications

• Associate's degree preferred.
• 4–5 years of customer service or retail experience required.
• Experience in leadership, mentorship, and training preferred.
• Knowledge of medical terminology and CPT/ICD coding required.

Responsibilities

• Coordinate scheduling, staffing and clinic flow.
• Supervise, train, and develop COR staff or work independently in a small clinic.
• Ensure telephones are answered and appointments managed; billing and revenue reconciliation.

Skills

Customer service

Microsoft Office

Medical terminology

CPT/ICD coding

Staff training

Scheduling

Communication skills

Education

Associate's Degree

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Children's National Hospital in the United States is seeking a Clinical Office Operations Coordinator to coordinate clinic operations, scheduling, staffing and revenue capture. You will supervise staff, mentor team members, and support patient flow and service quality in a small clinic setting.

The role emphasizes customer service, staff development, and adherence to fiscal goals while maintaining high patient satisfaction. Experience in medical terminology and CPT/ICD coding is valued.