Clinic Operations Lead: Patient Flow & Billing

10100 Children's Hospital; Washington (District of Columbia); On-site; USD 45,000 - 91,000; Full time

Job summary

10100 Children's Hospital in Washington, DC seeks a Clinic Services Associate to manage patient scheduling, registration, and billing workflows. You will verify insurance, obtain authorizations, and support financial targets while delivering courteous care to families.

The role requires 3 years of relevant experience, strong Microsoft Office skills, and typing ability, with potential movement to other clinics as needed and training duties for peers.

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• 3 years experience in billing, patient registration, scheduling, and insurance verification.
• Broad clinic knowledge and strong customer service skills.
• Proficient computer skills; MS Office experience preferred.
• Ability to type a minimum of 35 words per minute.

Responsibilities

• Manage patient scheduling and registration accurately in the clinic system.
• Collect and verify demographic and insurance information.
• Ensure cash collection accuracy and support department's financial targets.
• Verify insurance eligibility and pre-authorizations.
• Assist with daily reconciliation of cash and charge capture.
• Provide training and mentoring to staff as needed.

Skills

Billing

Patient registration

Scheduling

Insurance verification

HIPAA compliance

Microsoft Office

Typing speed 35 wpm

Customer service

Communication

Education

High School Diploma or GED

Associate's Degree (Preferred)

Tools

EPRS

SCI

Cerner

IDX

McKesson

Microsoft Word

Microsoft Excel

Job description

10100 Children's Hospital in Washington, DC seeks a Clinic Services Associate to manage patient scheduling, registration, and billing workflows. You will verify insurance, obtain authorizations, and support financial targets while delivering courteous care to families.

The role requires 3 years of relevant experience, strong Microsoft Office skills, and typing ability, with potential movement to other clinics as needed and training duties for peers.