Clinic Operations Lead - Ambulatory Care

Children's National Medical Center; Washington (District of Columbia); On-site; USD 30,000 - 59,000; Full time

Job summary

Children's National Medical Center is seeking a clinic operations associate to support the Neurology/PM R/PT-OT Clinic in Washington, DC. The role covers scheduling, patient registration, insurance verification, and financial tasks, with a focus on accurate data entry and courteous service.

You will assist with consent collection, insurance pre-authorization awareness, and daily reconciliation. The position requires strong Microsoft Office skills and a minimum typing speed, with opportunities to

Qualifications

• High School Diploma or GED required.
• Associate's Degree preferred.
• Pass Ambulatory Services training and competency assessments; type at least 35 wpm.

Responsibilities

• Ensure accuracy of scheduling patients in the department's system.
• Register patients online or in person in a professional manner.
• Collect and verify demographic and insurance information; update records.
• Greet patients; obtain consents and required insurance information.
• Collect co-payments and help the department meet collection targets.

Skills

Clinic knowledge

Customer service

Computer literacy

MS Office

Typing 35 wpm

Education

High School Diploma or GED

Associate's Degree

Tools

EMR systems

Job description

Children's National Medical Center is seeking a clinic operations associate to support the Neurology/PM R/PT-OT Clinic in Washington, DC. The role covers scheduling, patient registration, insurance verification, and financial tasks, with a focus on accurate data entry and courteous service.

You will assist with consent collection, insurance pre-authorization awareness, and daily reconciliation. The position requires strong Microsoft Office skills and a minimum typing speed, with opportunities to