Clinic Operations Leader: Patient Care & Staff Oversight

University of California - Los Angeles Health; Los Angeles (CA); On-site; USD 73,000 - 150,000; Full time

Job summary

University of California - Los Angeles Health in Los Angeles oversees the business and patient care functions of the assigned UCLA Health clinic. The role reports to the Regional Director and partners with the Clinical Chief to supervise front/back office staff and coordinate clinical services.

It provides daily administrative oversight, operational management, and space planning to ensure efficient patient flow and quality care.

Qualifications

• Supervisory experience including recruitment, performance appraisal and leading staff.
• Ability to analyze information and set objectives, identify patterns and determine implications.
• Proficient in MS Word and Excel and related office software.
• Interpersonal skills to foster cooperative relationships with faculty, residents, students and staff.
• Working knowledge of medical terminology.
• Strong writing skills for concise reports and memorandums.
• Familiar with computerized appointment scheduling/registration systems.
• Knowledge of major medical insurance plans.
• Occasional evenings or weekends may be required.

Responsibilities

• Oversee business and patient care functions of the assigned UCLA Health clinic.
• Supervise medical front- and back-office staff and coordinate clinical services.
• Provide daily administrative and operational oversight and space management.

Skills

Supervisory skills

Recruitment

Performance appraisal

Communication of expectations

Discipline

Training staff

Analytical skills

Interpersonal skills

Medical terminology

Report writing

Scheduling/registration systems

Insurance plans knowledge

Evening/weekend availability

Education

N/A

Tools

MS Word

Excel

Job description

University of California - Los Angeles Health in Los Angeles oversees the business and patient care functions of the assigned UCLA Health clinic. The role reports to the Regional Director and partners with the Clinical Chief to supervise front/back office staff and coordinate clinical services.

It provides daily administrative oversight, operational management, and space planning to ensure efficient patient flow and quality care.