Clinic Operations Coordinator - Front Desk & Admin

Partner's Healthcare; Wellesley (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Mass General Brigham's Newton-Wellesley Hospital seeks a Clinic/Practice Assistant to support on-site operations in a busy outpatient setting. The role emphasizes administrative duties, patient check-in/out, scheduling, and collaboration with clinical staff at 195 Worcester Street, Wellesley, MA.

The position is full-time, 40 hours per week, Monday through Friday, 9:00am–5:30pm, with on-site duties and a $17.71–$23.20 hourly pay range.

Qualifications

• High school graduate or equivalent
• Experience in an office setting is required (2–3 years)

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice office
• Make patient appointments and maintain appointment records
• Greet and assist patients
• Answer telephones, assist callers with routine inquiries, and schedule appointments
• File materials in patient folders and print appointment schedules
• Process patient billing forms and scan documents to the medical record
• Call for patient medical records and lab results
• Open and distribute mail or faxes
• Type forms, records, and schedules as directed
• May be required to accept co-payments
• Handle/ screen messages related to prior authorizations and referrals

Skills

Customer service

Multitasking

Prioritization

Education

High School Diploma or Equivalent

Job description

Mass General Brigham's Newton-Wellesley Hospital seeks a Clinic/Practice Assistant to support on-site operations in a busy outpatient setting. The role emphasizes administrative duties, patient check-in/out, scheduling, and collaboration with clinical staff at 195 Worcester Street, Wellesley, MA.

The position is full-time, 40 hours per week, Monday through Friday, 9:00am–5:30pm, with on-site duties and a $17.71–$23.20 hourly pay range.