Family Medicine Clinic Coordinator - Onsite Admin & Patient Flow

Newton-Wellesley Hospital; Wellesley (MA); On-site; USD 24,000 - 32,000; Full time

Job summary

Newton-Wellesley Hospital is seeking a full-time Clinic/Practice Assistant to support the practice on-site at 981 Worcester Street in Wellesley, MA. The role emphasizes administrative and clerical duties to ensure smooth patient flow and high-quality experiences.

Responsibilities include scheduling, reception, billing form processing, and coordinating patient records. Education requires a high school diploma; 2–3 years of office experience is preferred.

Qualifications

• High School Diploma or Equivalent required.
• Experience: office experience 2-3 years required.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May be required to accept co-payments.
• Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.

Education

High School Diploma or Equivalent

Job description

Newton-Wellesley Hospital is seeking a full-time Clinic/Practice Assistant to support the practice on-site at 981 Worcester Street in Wellesley, MA. The role emphasizes administrative and clerical duties to ensure smooth patient flow and high-quality experiences.

Responsibilities include scheduling, reception, billing form processing, and coordinating patient records. Education requires a high school diploma; 2–3 years of office experience is preferred.