Clinic Operations Coordinator

4100 Newton-Wellesley Hospital; Georgia; On-site; USD 42,000 - 54,000; Full time

Job summary

Mass General Brigham is seeking a Department Coordinator for a community-based physician practice at Newton-Wellesley Hospital. Schedule is Monday–Friday, 8:00am–4:30pm, with no weekend or holiday requirements.

The role focuses on administrative tasks and clinical support to ensure high-quality patient experiences, with responsibilities spanning scheduling, billing, and patient check-in/out. Responsibilities include maintaining appointment records, acting as a Super User for scheduling and

Qualifications

• High School graduate or equivalent required.
• Associate's degree preferred.
• A minimum of two years of medical office experience preferred.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments.
• Process patient billing forms and scan documents to patient medical records/LMR.
• Acts as "Super User" for scheduling, registration, and billing systems.
• Provides assistance and training to others in these areas.
• Oversees the daily activities of practice staff with the Supervisor.
• May be required to accept co-payments.
• Handles, screens, and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.

Skills

Administrative support

Scheduling

Patient billing

Clerical experience

Education

High School diploma

Associate's degree preferred

Tools

Scheduling software

Billing systems

EMR/PMR systems

Job description

Mass General Brigham is seeking a Department Coordinator for a community-based physician practice at Newton-Wellesley Hospital. Schedule is Monday–Friday, 8:00am–4:30pm, with no weekend or holiday requirements.

The role focuses on administrative tasks and clinical support to ensure high-quality patient experiences, with responsibilities spanning scheduling, billing, and patient check-in/out. Responsibilities include maintaining appointment records, acting as a Super User for scheduling and